Our state is currently experiencing an unprecedented number of bank foreclosures, and for the thousands of Californians losing their homes, it may seem as though there is nowhere to turn for relief. However, Senator Boxer is working to ensure that everyone who qualifies for help receives it. Each lender is regulated by a federal or state agency (see table below). If a review by one of these agencies concludes that a lender has violated federal or state regulations, the agency may intervene on the homeowner’s behalf and encourage the lender to modify the loan.
The ability to open an inquiry with a regulatory agency is not solely the prerogative of a United States Senator. You may bypass the time-consuming process of a Congressional Inquiry by contacting the regulator directly to initiate a review of all transactions if you suspect wrongdoing.
To contact the appropriate federal or state regulator, please locate the name of your lender in the table below and click on the name of the regulator at right for their contact information.
If you are unable to locate the name of your lender in this table, please go to http://search.dre.ca.gov/integrationaspcode/
| DB Structured Products | Federal Reserve Board (FRB) |
| DBA Financial Inc. | California Department of Financial Institutions (DFI) |
| DBS Bank Ltd. | California Department of Financial Institutions (DFI) |
| Del Agro Corporation USA | California Department of Financial Institutions (DFI) |
| Desert Commercial Bank | California Department of Financial Institutions (DFI) |
| Deutsche Bank Trust Company Americas | California Department of Financial Institutions (DFI) |
| Discovery Bank | California Department of Financial Institutions (DFI) |
| Dolex Dollar Express, Inc. | California Department of Financial Institutions (DFI) |
| DolEx Dollar Express, Inc. | California Department of Financial Institutions (DFI) |
| Dollar America Exchange, Inc. | California Department of Financial Institutions (DFI) |
| Dollar Delivery, Inc. | California Department of Financial Institutions (DFI) |
| Dow Great Western Credit Union | California Department of Financial Institutions (DFI) |
| Downey Savings (U.S. Bank) | Office of the Comptroller of the Currency (OCC) |
| Jacom Credit Union | California Department of Financial Institutions (DFI) |
| Johnny Air Cargo, Inc. | California Department of Financial Institutions (DFI) |
| Jones Methodist Church Credit Union | California Department of Financial Institutions (DFI) |
| JP Morgan Chase & Co. | Office of the Comptroller of the Currency (OCC) |
| Kaiser Lakeside Credit Union | California Department of Financial Institutions (DFI) |
| Kasikornbank PCL | California Department of Financial Institutions (DFI) |
| KBC Bank N.V. | California Department of Financial Institutions (DFI) |
| Kern Central Credit Union | California Department of Financial Institutions (DFI) |
| KeyPoint Credit Union | California Department of Financial Institutions (DFI) |
| Krung Thai Bank Public Company Limited | California Department of Financial Institutions (DFI) |
| Xoom Corporation | California Department of Financial Institutions (DFI) |
| Yosemite Credit Union | California Department of Financial Institutions (DFI) |
| Zions First National Bank | Office of the Comptroller of the Currency (OCC) |
California Department of Financial Institutions (DFI)
Consumer Services Office
1810 13th St.
Sacramento, CA 95811
Phone: (800) 622-0620
Fax: (916) 445-2123 fax
http://www.dof.ca.gov/
California Department of Real Estate (DRE)
Department of Real Estate, Enforcement
2201 Broadway,
P.O. Box 187000,
Sacramento, CA 95818-7000
Phone: (916) 227-0864
Fax: (916) 227-0863
http://www.dre.ca.gov/
California Housing Finance Agency (HFA)
Sacramento Headquarters
1415 L Street, Ste. 500
Sacramento, CA 95814
Phone: 877-9-CalHFA
(877) 922-5432
http://www.calhfa.ca.gov/foreclosure/foreclosure.htm
California Department of Insurance
Consumer Communications Bureau
300 South Spring Street,
South Tower
Los Angeles, CA 90013
Phone: 1-800-927-HELP (4357) or 213-897-8921
TDD: 1-800-482-4TDD (4833)
http://www.insurance.ca.gov/
California Department of Corporations (DOC)
California Department of Corporations Consumer Services Office
1515 K Street, Suite 200
Sacramento, CA 95814-4052
Phone: 866 ASK CORP or (866) 275-2677
http://www.corp.ca.gov/
Office of Thrift Supervision (OTS)
Office of Thrift Supervision
1700 G Street, NW
Washington, DC 20552
Phone: 1 (800) 842-6929
TTY: 1 (800) 877-8339
Fax: (202) 906-7342
E-mail: consumer.complaint@ots.treas.gov
http://www.ots.treas.gov
Office of the Comptroller of the Currency
Customer Assistance Group
1301 McKinney Street, Suite 3450
Houston, TX 77010-9050
Phone: 800-613-6743
TDD Number 713-658-0340
TTY: (800) 877-8339 (via a relay service)
Fax: 1-713-336-4301
http://www.occ.treas.gov/index.htm
Federal Reserve Board (FRB)
Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
Phone: 888-851-1920
TTY: 877-766-8533
Fax: 877-888-2520
http://www.federalreserve.gov/
Federal Trade Commission (FTC)
Federal Trade Commission
600 Pennsylvania Avenue, NW H-466
Washington, DC 20580
Phone: 1-877-FTC-HELP (1-877-382-4357)
TTY: 1-866-653-4261
http://www.ftc.gov/
Federal Deposit Insurance Corporation (FDIC)
FDIC Consumer Response Center
2345 Grand Boulevard, Suite 100
Kansas City, MO 64108
Phone: 877-ASKFDIC (877-275-3342)
TDD: 800-925-4618
Fax: 703-812-1020
http://www.fdic.gov

